A spa run by a charity
Spa Experience is a trading name of GLL, a charitable social enterprise that runs leisure centres across the UK under the Better brand. Any surplus goes back into the facilities rather than out to shareholders.
That is the whole point of the place. A thermal suite with a hydrotherapy pool and a cold plunge is usually something you drive to a country hotel for and pay a country hotel price. This one is on the Boucher Road, beside a football ground, in a building where somebody is playing badminton upstairs.